When your car needs fixing, where should you go? There are several places around you, and while you would like to hope that they’re all solid, respectable companies, businesses are not always equal. Some have more experience, better pricing, and improved customer service. To get the best treatment, a little research may help. Consider the following four things before you drop off your vehicle.
1. Ask Around for References
Word of mouth has long been trusted as a reliable source. So, being your search for auto repair Apopka FL by asking those that you know. Text neighbors for references, asking who they have used in the past and how the experience went. Look on neighborhood platforms for posts that offer suggestions and critiques.
2. Use Them for Minor Repairs First
Before a major repair is needed, check out the local spots by having something minor done. Oil changes, for example, are recommended after a certain mileage or after several months. Drop it off for one, and see how you are treated. Poor experience at that time could prevent you from relying on the same place for another more significant issue.
3. Look Places Up on Better Business Bureau
The Better Business Bureau keeps records of complaints about companies in your state. They also grade establishments. Go online, and read up on the organization to see how it is rated.
4. Inquire about Company Policy and Certification
Call the customer line, and ask questions about the place’s philosophy for work and what they expect of their employees. Do they have certain certifications? Do they specialize in various models or issues? Gain as much information as you can to determine if the company is capable of handling your car.
Your vehicle is a valuable commodity, relied upon to get you to places throughout your day. It’s important then to fix it promptly. Before handing over the keys, though, consider the shop’s reputation, credentials and audits.
