If you want to transport one or more cars from one area to another, you might need to hire the services of a car moving company. But if you have never tried to hire these types of services before, you might not know how to find and choose the right one that suits your needs and how to avoid fraudulent companies or scammers. The good news is, by knowing how to research different company’s prices, trustworthiness and services, you can choose the right car moving agency that will fit your needs.
Doing your due diligence in researching the most trustworthy firms in your area
Make a list of the nearest vehicle transport agencies that offer certain services that you need. It will be a waste of your time to try contacting a company that does not perform the necessary functions that you need at that time. For example, if you need or want to use an enclosed car mover instead of an open one, in that case, you would want to make sure that you are listing all the companies in your area that are offering enclosed transport.
There is no need to register or contact firms that do not provide this kind of service. Some services that you might need include door-to-door or terminal-to-terminal services and crossing international borders.
Check the client reviews and ratings for firms that you are considering to hire
Look for online ratings and reviews posted to business reviews sites by past customers and see their opinions about these companies. Ask people around you for and see what they have to say about these companies as well if they have past experience hiring them.
Take any firms that look unreliable or seem low-quality off your list. Look for any criticism or negative reviews for every firm and compare them to the excellent and positive reviews that they receive. It is a unique way to measure whether the clients of the firm are satisfied with the services that they are offering or not.
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Avoid at all cost, companies that ask for wire transfer payments
Legitimate and reliable car moving companies usually ask for payment in forms of credit cards or checks. If a firm prefers to be paid in the way of a wire or online money transfer, there is a big chance that it is a fraudulent ad untrustworthy business.
You need to keep in mind that if an organization accepts wire, or online money transfer, but they prefer their clients to pay using a credit card or check, that the organization is probably trustworthy and legit. Every customer’s concern should be organizations that prefer wire transfer, which is much harder to track compared to the credit card or check.
Look for any grammar and spelling mistakes on the firm’s website
Legitimate companies that are running a reliable and trustworthy business will take a lot of time to avoid any spelling and grammar mistakes on their websites carefully. Tons of grammar and spelling mistakes usually indicates that the site was put up by a sham company.
Check for a valid and legit Motor Carrier Number or MCN if you are living in the United States
The United States Department of Transportation, the agency that regulates all automobile transport firms operating inside the United States and requires every company to have an MCN or Motor Carrier Number. Any firm that does not have the number is considered as a fraudulent company. If a company is trustworthy and legit, it will make the number available on its website or provides it when the clients asked for it.
Fraudulent organizations will either hide the number or give a fake Motor Carrier Number. To verify the MCN, go to the United States Department of Transportation’s website, specifically in their Federal Motor Carrier Safety Administration’s records site.
Find out what vehicle carrier option they are offering
A firm can transport your vehicle in one of three ways: using an open flatbed carrier, a multi-purpose carrier or an enclosed one. Open and multifunctional carriers are the cheapest among the three, but since it is open, your car will be exposed to different elements like snow, ice, rain or sunlight.
An enclosed carrier is best if you are transporting luxury, classic or expensive cars (any vehicles that you want to protect because they are priceless or too costly to get damaged.) Almost all car transport agencies will offer their clients an open carrier transport. But you need to look harder if you are set on hiring a firm that provides an enclosed vehicle transport.
Ask if they offer any forms of insurance plans
Find out whether your car insurance plan will be enough to cover your vehicle while they are transporting it or if you need additional insurance plans to make sure that your car is adequately covered. Do not do any forms of business with an organization that cannot ensure your vehicle while it is being moved to another place.
If anything happens to the automobile, there is a big chance that you will not receive any form of reimbursement if they are not insured. If they offered insurance for your vehicle, make sure to ask for any proof of this insurance to ensure that it is not a scam. Trustworthy and prominent companies are required by the law to provide proof of insurance if their clients request it.
To know more about car insurance, visit this link.
Check the organization’s cancellation policy
Ask the organization if they have a deadline after you would have to pay to cancel the reservation with them. If you need to retain flexibility in the schedule, ask the company’s customer service people and ask them what options they can provide in case of cancellations or rescheduling of reservations.
For example, a moving firm can penalize you if you cancel a reservation, but they will allow you to reschedule the reservation without any additional cost. If they offer you a unique cancellation scheme or specialized services, make sure to get its terms of the service or policy in writing.